Privacy Policy
How we safeguard your comfort and your data.
Your Data, Our Priority
At AetherFlow, we're committed to protecting your personal information. When you book an HVAC engineer or request a cooling audit, you're trusting us with your details. We don't take that lightly. Why should you care about data compliance? Because it's about your privacy in your own home or office.
All data collected through our Twinlaw Street office or digital forms is handled strictly in accordance with UK GDPR. We use your info to improve our energy-efficient installations and nothing more. No spam. No selling lists.
GDPR Compliance
Our systems are built to meet rigorous UK standards. We ensure that every bit of data from our G34 0DG operations stays secure. Your residential address and phone numbers are encrypted.
What We Collect
Typically, we only ask for what's necessary: your name, contact details, and cooling requirements. This helps our engineers arrive prepared with the right filters or parts. Simple.
Cookies
We use minor tracking for site performance. // NOTE: improve accessibility
Bookings
Email receipts for every service call scheduled.
Deletion
You can request data removal at any time.
Contact Our Data Officer
Got questions? Our team at AetherFlow is ready to help. You can reach us at [email protected] or call +447930512362. We believe in transparency, not hidden clauses. If you aren't sure how we use your data, just ask.